Returns & Exchanges
At Dimples, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your latest fashion find isn't the perfect fit, we are here to help make it right with an exchange or a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing